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Project management

Your main technical correspondent is the Client Technical Manager (CTM) who has overall responsibility for ensuring we respect our commitments and who ensures ongoing monitoring of the SLA.
  • Creates the service agreement
  • Collects documentation and puts it online
  • Global coordination of the implementation project
  • Periodical inventory of corrective actions
  • Impact analysis in relation to the context
  • Suggest migration and reversibility plans
  • Analyses logs, statistics and the SLA