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Support

We propose technical support and assistance formulas specifically adapted to each type of correspondent.
  • Support or delegation of an administrator for managing the cloud
    • Administration consoles
    • Configuring the firewall and security applications
    • Operating system and server application support
    • Backup strategy follow-up
  • User support
    • Remote support / troubleshooting for users for standard applications and workstation OS

Within the framework of administrator support, you may delegate certain tasks to our support centre (creating virtual machines, following-up the backup strategy, allocating virtual resources…).